TERMS & CONDITIONS
Effective July 28th, 2025
Welcome to sowowbag.com, the website (the “Site”) of So Wow Bag — your destination for exclusive luxury bags. We are committed to providing you with exceptional products and a seamless shopping experience.
Please read these Terms & Conditions carefully. Before you may use this Site, you must read and accept all of the Terms & conditions & Privacy Policy on our website.
ACCEPTANCE OF TERMS
This website, https://Sowowbag.com and https://sowowbag.vip, is owned, operated, and copyrighted by Frolance LLC as of 2025, including any applicable subdomains. Your use of this Site and its features is governed by these Terms of Use and Conditions (the “Terms” or “Terms and Conditions”). Throughout the Site, the terms “we,” “us,” and “our” refer to Frolance LLC (the “Company”). By accessing or using this Site in any manner, you agree to be bound by these Terms and Conditions, including any additional terms referenced herein. These Terms apply to all visitors and users of the Site located at https://sowowbag.com.
The Terms also include the following additional policies, which govern your use of the Site:
- Privacy Policy, outlining how the Company processes any personal data collected from you or provided by you. By submitting your data, you consent to such processing and confirm that all information you provide is accurate;
- Cookie Policy, Detailing information about the cookies used on the Site;
- Return Policy, Explaining the procedures and conditions for product returns or exchanges;
- Cancellation Policy, Providing details on when and how you can cancel your orders; — Selling Policy, detailing the terms and conditions for listing and selling products on our
Site, which become effective only upon your acceptance to resell your item through us.
– eGift Card Policy, Outlining the rules and guidelines for purchasing and redeeming gift cards;
— NFTs Policy, Covering the terms related to any Non-Fungible Tokens associated with our offerings.
This agreement binds you and, if applicable, your agent.
By agreeing to the Terms of Service, you represent that you are at least the age of majority in your jurisdiction — state/province/county/country of residence, or that you are the age of majority in your state/province/county/country/ of residence and you have given us your consent to allow any of your minor dependents to use this Site. You may not, in the use of the Service, violate any laws in your jurisdiction.
If you do not agree to all the Terms and Conditions, you are prohibited from accessing or using this Site. A breach or violation of any of the Terms may/or will result in an immediate termination of your Services.
GENERAL INFORMATION
So Wow Bag and this website (https://www.sowowbag.com and https://www.sowowbag.vip) are owned and operated by Frolance LLC, a company duly registered and incorporated in Bishkek, reg. Number 305162-3301 with potential affiliated entities in other jurisdictions. By placing an order through sowowbag.com and receiving an Order Confirmation from us, you (“You” or “User”) enter into a legally binding agreement with Frolance LLC governing the purchase and use of products offered on this site.
TERMS OF SERVICE
So Wow Bag provides users with access to the sale of lifestyle and luxury products, as well as information regarding fashion, lifestyle, and related online services (the “Service”) through the Site. The Service also includes concierge offerings such as, but not limited to, delivery, sourcing, customization, and special order requests for luxury accessories. Users are solely responsible for obtaining and maintaining all necessary equipment and internet access required to use the Site.
MODIFICATIONS TO TERMS
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website without prior notice. Your continued use constitutes acceptance of any changes we may make to these Terms. For any significant changes, you will be notified by email / instant messaging or other me if you are subscribed or a member of our Site.
GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You agree that you do not have any rights in this Site and must not use the content of the Site in a way that disparages or discredits the Company or dilutes the strength of the Company property, or that otherwise infringes on Company intellectual property rights. You agree not to download, display, reproduce, duplicate, copy, sell, resell or exploit/use any portion of the Service and/or Site or any contact through which Service is provided, without express written and officially signed in 2 copies (between you and the Company) permission by us. The Company may and /or will enforce its rights in the Content to the fullest extent of the law.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.
ACCOUNT INFORMATION, REGISTRATION
You agree to provide and promptly update your account and other information, including your email address/messengers/phone number or otherwise, so we can complete your transactions and contact you as needed.
To use certain features of the Site, you must register and provide accurate, current and necessary information. You must be the age of majority and have the capacity to enter into a legally binding contract. Your account is for your personal use only and cannot be shared or transferred. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify So Wow Bag immediately of any unauthorised use of your account or any other breach of security. By registering, you consent to receive communications from us about your account, which you can opt-out any time by contacting us. You may not use false contact information, pretend to be someone other than yourself, or otherwise mislead us.
PRODUCTS / SERVICES (if applicable)
The site is provided on an “as is, as available” basis without any warranty, express or implied. Certain products or services may have limited quantities and are not subject to return or exchange according to our Return Policy.
The condition of the goods therefore varies and the description and pictures of the goods are approved by You by completing a purchase on www.sowowbag.com. The goods are therefore sold as is. By accepting and completing the purchase, you confirm that you are aware of the aforementioned and have approved/accepted this and the following.
Many of our products are made from different kinds of leathers. Leather is a living material and therefore creases and scratches may naturally occur in the leather.
We aim to maintain accurate listings, however, we cannot guarantee item availability. It is the user’s responsibility to inquire about the product’s availability before placing the order. The Company reserves the right to discontinue any product at any time.
We guarantee the authenticity of sold products.
DOCUMENTATION
Please be aware that original purchase receipts, documentation, and accessories may be redacted or may not include all the information typically provided when purchasing directly from a store {in accordance with GDPR regulations}. Our company is committed to implementing strict privacy protection measures at all times. We reserve the right to withhold certain documents related to your item if they contain sensitive personal information.
CURRENCY
All prices are stated in accordance with your chosen currency. The default currency is USD.
Please be aware that fluctuations in exchange rates are beyond our Company’s control. You may incur international transaction fees from your bank or credit card provider, which are also outside of our influence.
PROMOTIONAL OFFERS / DISCOUNT COUPONS (if applicable)
We may, at our discretion, offer promotions or discounts to our registered users and members. These offers are subject to change or cancellation at any time without notice. If you do not wish to receive such, you can exercise your right to do so by contacting us.
- Promotion codes are non-transferable and have no cash value. They cannot be combined with any other promotional codes or offers and must be redeemed by the expiration date specified, if applicable. Sowowbag.com reserves the right to cancel or deactivate any promotion code at its discretion, including for legal reasons or in cases of loss or misuse. In such instances, you will be promptly notified by us regarding the cancellation or deactivation of the promotion code.
- Exchanges or refunds for promotion codes issued as part of marketing promotions or received from sowowbag.com are strictly prohibited. The issuance of promotional codes outside the standard return period outlined in our terms and conditions is not permitted. Please be aware that returns, refunds, or exchanges of promotional offers are not possible.
- Promotion codes are limited to a single use per customer. Each customer may redeem a particular promotion code only once, regardless of the number of orders placed or accounts held.
BRAND AFFILIATION
So Wow Bag operates independently and is not an official licensed boutique of the brands it sells, neither it is affiliated, associated, authorized, endorsed by, or in any way officially connected with any of the brands whose products / services are sold and / or offered on or through www.sowowbag.com. The Company makes no claims of sponsorship, partnerships, or collaborations with any such brands. All brand names, logos, and trademarks displayed on the website that are identified as the property of others remain the exclusive property of their respective trademark owners.
MODIFICATIONS TO THE SERVICE AND PRICES
All prices are initially displayed in USD. Users may choose to view prices in other currencies available on our website. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third-party for any modification or discontinuance of Service.
ACCURACY
The material on this Site is provided for general information and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, more complete information. Any reliance on the material on this Site is at your own risk. The Company makes an effort to display products as accurately as possible. The displayed colors will depend upon technical specifications and settings of the computer / phone / tablet / any other electronic device and monitor of the user, and the Company does not guarantee that the actual colors of the products will be accurately displayed on the user’s monitor. Products displayed may be out-of-stock, discontinued or otherwise unavailable. We reserve the right to correct any errors, change or update information or cancel orders if information is inaccurate at any time, including after you have submitted the order .
PURCHASES
Offers to purchase items / services / products may be made through the Site’s checkout or by contacting us directly via email and / or instant messaging applications or otherwise specified on our website (Contact us page). You agree to provide current, accurate and valid payment and account information for all purchases. Some purchases may require specific payment methods, for which you will be notified.
We reserve the right, but are not obligated, to limit or cancel the sales per person or per order to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. In such an event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or messengers/phone number provided at the time the order was made. We reserve the right to void purchases due to pricing inaccuracies or refuse any order you place with us if we suspect the information provided to be false or misleading.
We do not warrant that the quality of any products, services, information, or other material purchased by you will meet your expectations.
PAYMENT
At So Wow Bag, we strive to provide a seamless and secure payment experience for all purchases of our luxury bags. Please refer to our Payment page for the list of accepted payments.
All payments are subject to authorization by your payment provider. We reserve the right to cancel or refuse any order if payment cannot be verified or authorized.
Prices are initially listed in USD and are inclusive of applicable taxes unless otherwise stated. Currency conversion fees may apply depending on your payment method.
We use industry-standard encryption and security protocols to protect your payment information. Sensitive data is processed securely and is not stored on our servers.
Your order will be confirmed once payment is successfully processed. You will receive Payment Confirmation once our Company receives the funds.
In the event that payment fails or is declined, your order will not be processed. Please ensure sufficient funds and accurate payment details when placing your order.
For pre-order items, certain high-value or custom orders, we may require a deposit or pre-authorization prior to processing. Details will be communicated. Deposits are strictly non-refundable.
NFTs POLICY (if applicable)
This NFT Policy outlines the terms and conditions governing the purchase, ownership, and use of Non-Fungible Tokens (“NFTs”) representing virtual luxury bags available on our platform.
The NFTs sold on our website represent digital ownership or proof of authenticity of virtual luxury bags. Please note that So Wow Bag is not affiliated with, endorsed by, or in any way connected to the brands that originally designed, produced or own the rights to these bags. Ownership of an NFT does not confer any rights or ownership in the physical products or the associated brand trademarks unless explicitly stated.
All NFT purchases are final and conducted via blockchain technology. By purchasing an NFT, you acknowledge that transactions are irreversible and subject to the rules of the underlying blockchain network.
Purchasing an NFT grants you a limited, non-exclusive license to use the associated digital content for personal, non-commercial purposes only. All intellectual property rights not expressly granted remain with its licensors.
So Wow Bag does not guarantee the future value, marketability, or liquidity of any NFT. The value of NFTs may fluctuate based on market conditions and other factors beyond our control.
You acknowledge and accept the risks associated with purchasing NFTs, including but not limited to technological risks, regulatory changes, and potential loss of access due to wallet or private key issues.
You agree to comply with all applicable laws and regulations relating to the purchase, sale, and ownership of NFTs. Illegal or fraudulent use of NFTs is strictly prohibited.
All NFT sales are final. Due to the nature of blockchain transactions, refunds or returns are not available.
You are responsible for maintaining the security of your digital wallet and private keys. So Wow Bag is not liable for any loss or theft resulting from unauthorized access to your wallet.
eGIFT CARD POLICY (if applicable)
eGift Cards may be purchased through our website and redeemed exclusively for products available on sowowbag.com. eGift Cards are non-refundable and cannot be exchanged for cash. The balance on an eGift Card may be used across multiple transactions until fully depleted. Lost or stolen Gift Cards will not be replaced or refunded.
eGift Cards are valid for a period of one year from the end of the calendar year in which the purchase was made. They are redeemable only in countries to which we deliver, as specified on our website. The Company reserves the right to cancel or suspend any eGift Card if deemed necessary for legal reasons, including in cases of loss, theft, or misuse. In such events, you will be promptly notified.
eGift Cards may be applied toward the purchase of any items and / or services on our website, excluding the purchase of additional Gift Cards, and must be used prior to their expiration date. If the order total is less than the remaining eGift Card balance, the unused amount will be retained as store credit and applied to future purchases. Should the order exceed the Gift Card balance, the difference must be paid using accepted payment methods.
To redeem an eGift Card, enter the unique code at checkout. Please review the specific terms associated with each eGift Card, including any applicable expiration dates.
SELLING POLICY (if applicable)
This Selling Policy governs the terms and conditions under which users (“Seller”) may list and sell their products on our platform.
To sell products on sowowbag.com, you must create an account and provide accurate, complete, and up-to-date information. You represent and warrant that you are legally authorized to sell the products you list and comply with all applicable laws and regulations.
Sellers are required to subscribe to an active selling plan or subscription as specified on sowowbag.com in order to list and sell products on the platform. Subscription fees and terms are detailed on the site and must be accepted and paid in full. Please note that subscription fees are non-refundable.
By submitting product images and related content to sowobag.com for listing, you hereby grant sowowbag.com a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works of such images and content for the purposes of promoting, marketing, and operating the platform. Ownership of the images and content transfers to sowowbag.com and sowowbag.vip from the moment the product is offered for sale on the site.
We do not take ownership of the seller’s inventory. So Wow Bag acts solely as a facilitator of the sale process on behalf of the Sellers.
Both you and the Company acknowledge and agree that no partnership, joint venture, agency, or employment relationship is formed by virtue of this Selling Policy or your use of the platform. Neither you nor sowowbag.com has the power or authority to obligate or bind the other in any manner.
You may not list items that are illegal, counterfeit, stolen, or otherwise prohibited by So Wow Bag’s policies or applicable laws. We reserve the right to remove any listings that violate these terms without prior notice.
By accepting our offer, Sellers agree to pay any applicable fees, commissions, or charges as described on the site. All payments and fees are subject to the terms outlined in the Seller Agreement.
In cases of disputes or issues, Sellers agree to cooperate in resolving customer concerns in a timely and professional manner.
Sellers have the right to cancel a sale at any time before the item has been sold by immediately notifying us at sell@sowowbag.com. Such cancellations should be communicated promptly and clearly through contact channels provided by us. Please note that once a subscription fee has been paid for your selling plan, it is non-refundable regardless of whether sales are completed or canceled.
Sellers must comply with all applicable laws, regulations, and platform policies. Sellers are responsible for their products only.
We reserve the right to suspend or terminate seller accounts and remove listings at our discretion, including for violations of this Selling Policy or other platform terms.
RISK OF LOSS
The risk of loss for items / Service passes on to you upon our delivery to the designated address and/or person.
RETURN POLICY
All sales on sowowbag.com are final. We do not accept returns, exchanges, or offer refunds for any products and / or services purchased through our website. Please ensure that you review product and / or service details carefully before completing your purchase.
CANCELLATION POLICY
Once we issue Payment Confirmation for your order, the sale is binding and cannot be canceled, except under specific conditions communicated prior to the sale.
SUBMISSIONS, FEEDBACK
If, at our request, or by your own will, you send specific submissions (creative ideas, suggestions, references, submissions) whether online, by email, by messengers, by postal mail or otherwise (“comments”) you agree that such feedback or suggestions become our property without compensation to you. We shall be under no obligation to respond to any comments. You further agree that your comments will not contain unlawful, abusive material, or contain any computer virus or malware that could in any way affect the operation of the Service or Site or messengers. We take no liability for any comments posted by you or any third-party.
THIRD-PARTY (if applicable)
Certain products and/or services available via our Service may include materials from third-parties.
Hyperlinks or third-party information are provided as a service to users and are not sponsored by or affiliated with this Site or the Company, and the Company makes no representations or warranties about the content, completeness, or accuracy of those third party sites. Information on the third-party site accessible from this Site is subject to the terms of that site’s privacy policy, and the Company has no control over how your information is collected, used, or otherwise handled by that third party. Complains, claims, concerns, questions or otherwise regarding third-party products should be directed to the third-party.
SUBSCRIPTIONS (if applicable)
By subscribing to our email newsletters, you agree to receive periodic communications from So Wow Bag, which may include news, updates, promotions and information about products. Subscription to our newsletters is voluntary, and you have the option to subscribe through our website by providing your email address/messaging applications/phone number or otherwise. You can unsubscribe at any time by following the unsubscribe link at the bottom of each email or by contacting us directly via email data@sowowbag.vip. Please note that unsubscribing from our email newsletters does not affect other communications you may have subscribed to or for the purpose to receive Order Confirmation or other documents related to your purchase. We are committed to protecting your privacy and will process all personal data obtained through the email/messaging applications subscription form in accordance with our Privacy Policy.
MEMBERSHIP (if applicable)
So Wow Bag offers various membership plans designed to grant access to premium content, early product releases, special discounts, and other exclusive benefits.
Membership fees are clearly listed on our website and must be paid in full before activation of the chosen plan.
By becoming a member, you authorize us to charge your selected payment method accordingly. All membership fees are non-refundable.
Your membership begins once payment is successfully processed. You can manage your membership settings, including cancellation, through your account dashboard or by contacting us.
You may cancel your membership at any time. Cancellation will take effect at the end of your current billing period. Once canceled, you will retain access to member-only content until the end of the paid period.
So Wow Bag reserves the right to modify membership plans, features, or pricing at any time with prior notice posted on our website. Continued use of the membership after changes constitutes acceptance of those changes.
We reserve the right to suspend or terminate your membership if you violate our policies or engage in fraudulent or abusive activities. Upon termination for cause, no refunds will be issued for remaining periods.
Members gain access to exclusive articles about fashion trends, styling tips, luxury handbag collections, and other premium materials as specified in their plan.
All intellectual property rights related to content remain with So Wow Bag or respective rights holders.
The company is not responsible for any damages resulting from the use or inability to access membership content. We do not guarantee uninterrupted access or that all features will be available at all times.
LIMITATION TO LIABILITY
Company does not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
Under no circumstances including negligence, shall the Company be liable for any direct, indirect, incidental, special, punitive damages that result from the use of or inability to use this Site, nor shall the Company be responsible for any damages that result from mistake, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance whether or not caused by events beyond the Company’s reasonable control, including but not limited to Acts of God, communications line failure, theft, destruction, or unauthorized access to this Site’s records, programs or services.
TERMINATION
These terms are effective unless and until terminated by you or by us. You may terminate these Terms at any time by notifying us at data@sowowbag.vip. Upon termination, certain obligations and liabilities will survive.
DISPUTES
The failure of the Company to comply with these Terms because of an Act of God, war, fire, riot, flood, military operation, terrorism, sabotage, pandemic, earthquake, actions / decisions / omission of federal, state or local governmental authorities, new or amended legislation, conflicts in the labour market, blockade, sabotage, major accident, abnormal market downturn, if Company is subject to unlawful activity affecting its operations or for any reason beyond the reasonable control of the Company, shall not be deemed a breach of these Terms.
Disputes will first be attempted to resolve through negotiation by contacting the Site’s administration using the Contact Us page. Followed by arbitration in designated jurisdiction that will be communicated in advance, if necessity arises.
PROHIBITED CONTENT
Prohibited Content: By using the Platform, you acknowledge and agree not to transmit any prohibited content. Prohibited content includes, but is not limited to:
- Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking material;
- Content that is objectionable, including profanity, obscenity, lewdness, violence, bigotry, hatred, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age;
- Pirated software, viruses, worms, Trojan horses, or any other malicious code;
- Any product, service, or promotion that is unlawful in the jurisdiction where it is received;
- Content containing personal health information
- Any other content prohibited by applicable laws in the jurisdiction from which it is transmitted
INDEMNIFICATION
You agree to indemnify, defend and hold us and our officers, directors, agents, service providers, contractors, employees harmless against any claims arising from any claim or demand made by any third-party due to or arising out of your use of the Site.
CONTACT
Questions about Terms & Conditions and Policies should be sent via email to data@sowowbag.vip
