Privacy Policy & Cookies
Effective Date: January 8th, 2026
Last Updated: January 8th, 2026
This Privacy Policy describes how So Wow Bag, operated by Frolance LLC (“Company”, “we”, “us”), collects, uses, stores, discloses, and protects personal information when you access or use https://www.sowowbag.com, https://www.sowowbag.vip, or any related services (collectively, the “Site”).
We are committed to safeguarding personal information and handling it responsibly in accordance with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”), UK GDPR, the California Consumer Privacy Act (“CCPA”), and other applicable privacy frameworks.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following categories of information:
1.1 Information You Provide
- Name
- Email address
- Telephone number and messaging contact details
- Billing and delivery address
- Payment-related information (processed securely by third-party providers)
- Account credentials and preferences
- Communications you send to us
1.2 Automatically Collected Information
- IP Address
Purposes of Processing
We process personal information for the following purposes:
- To provide, manage, and perform services and transactions
- To communicate with you regarding orders, services, or inquiries
- To manage accounts and customer relationships
- To provide concierge support and client services
- To improve Site performance, security, and user experience
- To comply with legal and regulatory obligations
- To send marketing communications where you have opted in
If you choose not to provide information required for a transaction or service, we may be unable to fulfill your request.
Legal Bases For Processing
Where required by law, we rely on one or more of the following legal bases:
- Performance of a contract
- Legal obligations
- Legitimate interests (e.g., security, fraud prevention, service improvement)
- Consent, where required (e.g., marketing communications)
You may withdraw consent at any time without affecting processing carried out prior to withdrawal.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality
- Analyze site usage and performance
- Improve services and security
You may manage cookie preferences through your browser settings. Disabling cookies may limit certain site features.
Third-party analytics providers (such as Google Analytics) may collect information on our behalf. You may opt out of certain analytics tools where available.
Communication & Messaging Tools
The Site may integrate third-party messaging or communication tools (e.g., WhatsApp, Telegram, WeChat).
By using these tools, you acknowledge that:
- Communications may be processed by third-party providers
- Their privacy practices are governed by their own policies
- You should avoid sharing sensitive information via unsecured channels
We use such tools solely to facilitate communication and client support.
Data Sharing & Disclosure
We do not sell or store personal information.
We may share information only:
- With service providers performing functions on our behalf (e.g.,payment processing)
- Where required by law, regulation, or lawful authority
- To protect the rights, safety, or property of the Company or others
All disclosures are limited to what is reasonably necessary.
International Data Transfers
Personal information may be processed in jurisdictions outside your country of residence.
Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect personal data in accordance with applicable law.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.
No method of transmission or storage is completely secure. You are responsible for safeguarding your account credentials and notifying us of any suspected unauthorized access.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal, accounting, or regulatory obligations
You may request deletion of personal information, subject to legal retention requirements.
Marketing Communications
Marketing communications are sent only where permitted by law and based on your preferences.
You may opt out at any time by using the unsubscribe link in communications or by contacting us at data@sowowbag.vip. Transactional or legal communications will continue as necessary.
Minors
The Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal information
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
Requests may be subject to verification and applicable legal limitations.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Site and become effective as of the updated date. Material changes may be communicated where required by law.
Contact
For privacy inquiries, data requests, or concerns, please contact:
Data Protection Officer
📧 data@sowowbag.vip
