Privacy Policy & Cookies
Effective July 19th, 2025
Welcome to So Wow Bag https://sowowbag.com and/or https://sowowbag.vip (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Act on the Protection of Personal Information (APPI), Personal Data
Protection Act (PDPA) in various jurisdictions, the Personal Information Protection Law (PIPL), Russia’s Federal Law on Personal Data, the Personal Information Protection and Electronic Documents Act (PIPEDA), the Personal Data Protection Bill (PDPB) and
Personal Data Protection Act (PPA), the Protection of Personal Information Act
(POPIA), South Korea’s 개인정보 보호법 (Personal Information Protection Act),
Turkey’s Kişisel Verileri Koruma Kanunu (KVKK), Germany’s Bundesdatenschutzgesetz (BDSG or revDSG), and other relevant laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites https://sowowbag.com and/or https://sowowbag.vip (“Site”), regardless of your location.
By accessing or using our Site, you agree to the terms of this policy.
By accessing the Site, you expressly consent to our collection, storage, use and disclosure of your personal information as described in these Privacy and Cookie Policies.
Please note that our company (“Company”) ensures the highest standards of privacy measures at all times.
COLLECTED INFORMATION
We may collect the following types of personal information:
- Personal Data: Name, email address, phone number / instant messaging numbers, billing/shipping address, payment details, and other data you voluntarily provide.
- Account Data: Username, password, preferences.
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referral source.
USE OF COLLECTED INFORMATION
Information collected by the Company shall or may be used:
- For any purpose associated with the processing, including but not limited to executing financial transactions, or fulfillment of your Order;
- To assist you with customer service queries or to provide service or information you request from us;
- To manage your account;
- To improve our service offering or the Site and to provide the User with a personalized shopping experience;
- For analytical or statistical purposes;
- For marketing purposes including communicating promotional information through newsletters or subscriptions (subject to whether you have opted in or opted out of receiving such communications); – Comply with legal obligations
We may obtain personal information about you from various sources, including this Site, mobile applications, when you message or email us or communicate with us through social media or instant messaging specified on our Site, or when you participate in promotions.
If you have expressed dissent in sharing the personal information that is required for processing your request / order, we might not be able to provide you with all the services promptly.
The Company may offer a Live Chat feature to assist you with queries you may have. Where available we may record and store all chat conversations. These transcripts are accessed for customer service purposes only and will not be disclosed beyond the company’s Privacy and Cookie Policies.
Legal Bases for Processing
In accordance with GDPR (for EEA residents):
We process your personal data based on lawful grounds such as consent (art. 6(1)(a)), performance of a contract (art. 6(1)(b)), compliance with legal obligations (art. 6(1)(c)), or legitimate interests pursued by us or third parties (art. 6(1)(f)).
In accordance with CCPA (California residents):
Processing is based on your rights under CCPA; you have rights to access and delete your data.
In accordance with APPI (Japan):
Processing is based on your consent or contractual necessity.
In accordance with PDPA (various jurisdictions):
Processing is based on consent or legal obligations as per local laws.
In accordance with PIPL (China):
Processing is based on lawful grounds such as consent or necessity for contract performance.
In accordance with Turkey’s Kişisel Verileri Koruma Kanunu (KVKK) (various jurisdictions):
Processing is based on consent or legal obligations as per local laws.
In accordance with PIPEDA (Canada):
Processing is based on consent or contractual necessity.
In accordance with PDPB & PPA (India):
Processing is based on lawful bases such as consent, necessity for contract performance, legal obligation, or legitimate interests.
In accordance with POPIA (South Africa):
Processing is based on lawful processing principles including consent or legitimate interests.
In accordance with 개인정보 보호법 (South Korea’s PIPA):
Processing is based on lawful grounds such as consent or contractual necessity.
In accordance with revDSG & BDSG/Germany:
Processing complies with GDPR standards under national law.
PROTECTION OF PERSONAL INFORMATION
So Wow Bag makes an effort to maintain high privacy principles. We treat data as an asset that must be protected and use many tools (such as, but not limited to encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access, alteration, or disclosure. We are assured that the level of measures we have implemented reduce the risk of security breach to a minimum. However, because email and instant messaging/messengers/apps are not recognized as secure types of communications, you should not expect your private communications with us will remain private at all times.
To protect yourself, please safeguard your account user name and password and do not share that information with anyone. We suggest also signing off your account, using Private Mode if necessary and closing your browser window when you have finished your visit to our sites. Please note that we never ask for your So Wow bag account user name or password via email or otherwise.
OPT OUT
If you do not wish to receive offers or other notices from So Wow bag in the future, you can “opt out” any time by changing your preferences in your Account or by contacting us directly. You can elect not to receive emails/notifications from us either by
“unsubscribing” to an email you receive or by contacting us. Any modifications will affect only future uses of your information, and be effective immediately.
COOKIE & TRACKING TECHNOLOGY POLICY
Information that may be automatically and / or occasionally collected on the Site using the following technologies:
- “Cookies” is small text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.
- “Log files” track actions occurring on the Site, and collect data including browser type,
Internet service provider, exit pages, and date/time stamps;
- “ Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site and are used to transmit information back to a web server.
The Site may use third-party website Analytic tools (Google), that collect information about visitor traffic on our sites and mobile applications. This helps us to analyze our web page traffic, customize our services, measure the effectiveness of promotions and enhance security.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. We refer to this information as “Order Information”.
You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of the features of our Site or services. You may also disable cookies or delete them from time to time. You may encounter cookies from third parties on certain pages of the Site that we do not control. Our Site may or may not be able to respond to Do Not Track signals.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
INTERNATIONAL DATA TRANSFERS
Our servers are based in the EU to comply with the highest standards of data protection. The specified data collected and stored by us may be subject to privacy laws that are less stringent or the contrary than those in other countries. By using this Site and by providing any personal information to the Site, all users, including without limitation, fully understand and unambiguously consent to the collection and processing of such information in our jurisdiction. You acknowledge and consent that data may be transferred outside your country of residence to servers located elsewhere.
We ensure appropriate safeguards are in place according to applicable laws such as GDPR’s Standard Contractual Clauses, China’s PIPL cross-border transfer requirements, India’s PDPB provisions for cross-border data transfer, South Africa’s POPIA requirements, South Korea’s PIPA standards,Turkey’s KVKK (Kişisel Verileri Koruma Kanunu), Germany’s revDSG regulations, and other relevant frameworks.
Please note: some countries, such as the Russian Federation, prohibit the cross-border transfer of personal data. Our company does its best to ensure the safe localization of the information in such cases. However, we may prohibit and / or unable to process orders and / or services for the users of certain countries for these reasons. You may request more information by contacting us.
Our Site shall not be held responsible in any way if the user of Site uses VPN services. It is the user’s responsibility to be compliant with local laws in relation to accessing our Site.
USE OF WIDGETS AND INTEGRATED MESSAGING APPLICATIONS
Our website may include widgets or integrations with messaging applications such as WhatsApp, Telegram, WeChat, Threema, Line etc. to facilitate communication with us.
When you use these features, you acknowledge:
Data Collection: These widgets may collect personal information such as your phone number, name, or other contact details you provide when initiating a chat or message.
Third-Party Services: These messaging services are operated by third parties outside our control. Your interactions through these channels are subject to their respective privacy policies.
Purpose of Processing: We use these tools solely to improve customer support and communication. Any data exchanged through these channels is used in accordance with this Privacy Policy.
Data Sharing: By using these messaging features, you acknowledge that your data will be transmitted to and stored by the third-party service providers. We do not control their data processing practices.
Security: We recommend reviewing the privacy policies of these third-party services before sharing sensitive or personal information.
Your Rights: You have rights regarding your personal data under applicable laws, including the right to request access, correction, or deletion of data shared through these channels.
Note: If you prefer not to share your personal information via these messaging apps, please avoid using these features.
DISCLOSURE
So Wow bag highly respects its customers and users. Your privacy rights are of high importance to us. We do not rent, sell, resell, reveal or share any personal information about you or your order with other people {other than a few company staff under internal non-disclosure agreement} or non-affiliated companies. Exceptions may be made while exercising our internal analytic tool and/or Google Analytics occasionally in order to maintain high quality service and improve our marketing or to service providers performing necessary functions on our behalf (e.g., payment processors, hosting providers). You can request stored data information by contacting us. If you do not wish to participate, you can exercise this right any time by contacting us directly or by using Google Analytics Block option.
Note: If applicable laws permit “sale” of data under CCPA or similar provisions elsewhere, we will provide mechanisms for opting out.
We may disclose personal, payment or other User’s information if the Company is bound to do so by law or legal process, and/or in response to a request by law enforcement authorities, or / if when we believe disclosure is necessary to prevent harm or financial loss to our Company. In this case, you will be notified.
CHANGES TO POLICIES
Company may amend these Privacy and Cookie Policies at any time by posting the modification terms on this site. When we do so, we will revise the “Effective Date” at the top of this page.
All amended terms automatically take effect 30 days after they are initially posted on the Services, unless stated otherwise. We will notify the User about significant changes in the way we treat personal information by sending a notice to the primary email address or instant messaging specified in your account or by placing a prominent notice on our site. If you do not agree to the changes, you may terminate your account by requesting an account deletion. We encourage you to review this policy regularly.
DATA RETENTION
When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it, and / or until the purchase and delivery of a product and / or service is complete and the ownership right passes on to you.
MINORS
It is prohibited to use the Site if the user is under the age of majority in jurisdiction subject to local laws. So Wow bag does not collect or maintain information from those that the Company is aware are under the age of majority upon their jurisdiction. We take this matter seriously — our Services are targeted to attract those of the age of majority in their jurisdiction only.
YOUR RIGHTS
You have the right [in particular if you are a European resident] to access personal information we hold about you and to ask that your personal information be altered, updated, or deleted. If you would like to exercise this right, let us know by contacting us. Please be aware that the Company may not entertain the change or alteration of the data if it violates the laws. If such a request is denied, you will be notified of the reasons.
Depending on your jurisdiction:
GDPR: You have rights including access to your data; correction; deletion (“right to be forgotten”); restriction of processing; data portability; withdrawal of consent at any time by contacting us.
CCPA: You have rights to access the personal information we hold about you over the past 12 months; request deletion; opt-out of sale if applicable.
APPI & PDPA: Rights include access to and correction of your personal data.
PIPL: Rights include access; correction; deletion; withdrawal of consent.
Russian Law: Rights similar to GDPR regarding access and correction. Please note: special conditions apply for residents of the Russian Federation. Contact us for more information.
PIPEDA: Rights regarding access to and correction of personal information.
PDPB & PPA: Rights include access; correction; deletion; withdrawal of consent.
POPIA & South Korea’s PIPA: Similar rights regarding access and correction.
Germany’s revDSG/BDSG: Rights aligned with GDPR standards.
To exercise your rights or for privacy inquiries across jurisdictions please contact us at: data@sowowbag.vip
CONTACT
You are welcome to contact our Data Officer at data@sowowbag.vip for clarifications, changes, requests or questions about these Privacy and Cookie Policies.
